Cielo Talent
Cielo Talent is a global talent acquisition partner that offers a range of solutions in recruitment process outsourcing, contingent workforce management, and talent acquisition consulting. They leverage advanced technology, including AI, to provide tailored solutions for businesses seeking to fill specific talent needs. With a focus on diversity, equity, and inclusion, Cielo aims to partner with organizations worldwide to improve their talent acquisition strategies. They work across various industries, such as healthcare, life sciences, and technology, to deliver effective and efficient hiring solutions.
Talent Management • Recruitment Outsourcing • HR Consulting • Executive Search Outsourcing • Recruitment Process Outsourcing
IT Analyst - Quoting Software Support
March 26
Cielo Talent
Cielo Talent is a global talent acquisition partner that offers a range of solutions in recruitment process outsourcing, contingent workforce management, and talent acquisition consulting. They leverage advanced technology, including AI, to provide tailored solutions for businesses seeking to fill specific talent needs. With a focus on diversity, equity, and inclusion, Cielo aims to partner with organizations worldwide to improve their talent acquisition strategies. They work across various industries, such as healthcare, life sciences, and technology, to deliver effective and efficient hiring solutions.
Talent Management • Recruitment Outsourcing • HR Consulting • Executive Search Outsourcing • Recruitment Process Outsourcing
📋 Description
• The IT Analyst - Quoting Software Support is responsible for providing technical support and expertise in the implementation, maintenance, and optimization of our quoting software systems. • The ideal candidate will possess strong problem-solving skills, a thorough understanding of software systems, and the ability to communicate effectively with both technical and non-technical stakeholders. • DUTIES AND RESPONSIBILITIES • Provide technical support to troubleshoot and resolve software issues reported by end-users. • Monitor system performance and proactively identify potential issues. • Perform regular system maintenance and updates to ensure optimal performance. • Collaborate with software vendors for advanced support and issue resolution. • Participate in the implementation of new quoting software or upgrades, including requirement gathering, testing, and deployment. • Work with cross-functional teams to ensure seamless integration with other systems and processes.
🎯 Requirements
• Must have: • Minimum of 2-3 years of experience in IT support, preferably with a focus on quoting or similar software. • Experience with software implementation, configuration, and troubleshooting. • Strong analytical and problem-solving abilities. • Excellent communication skills, both verbal and written. • Ability to work independently and as part of a team. • Familiarity with database management and SQL • Desirable: • Proficiency Paradigm Quoting and Configurator Software
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