Senior Content Designer

2 days ago

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Cisco Meraki

WebsiteLinkedInAll Job Openings

1001 - 5000

💰 $40M Series D on 2012-07

Description

• Cisco Networking is an industry leader providing intelligent network solutions • Empower organizations to securely connect users, devices, applications, and workloads everywhere • Work through ambiguous challenges with up-and-coming technologies • Shape the future of multimodal conversation design across our various customer touch points • Collaborate with research, product, engineering and marketing teams • Conceptualize, illustrate, build, and deliver innovative conversational frameworks • Understand customer language perception to aid their success • Ensure usability and understanding in digital products • Advocate for design-centered product enhancements grounded in research and analysis • Influence the strategic vision and design of large initiatives • Stay up-to-date with industry trends to inform design decisions

Requirements

• 6+ years of professional experience in conversation design, content design, UX content strategy or UX writing • Experience in designing conversational interfaces for chatbots, agents, copilots, voice assistants or related work • Strong systems thinking and the ability to apply content design across a large ecosystem • Experience in the creation, rollout, and adoption of modular content systems • Ability to develop and present narratives, create strong partnerships • Knowledge of the networking domain experience in a related product or field, is a plus • Experience working on technically complex B2B enterprise or B2C products • Proven track record of shipping large scale products • Ability to see the bigger picture while rationalizing and perfecting the nuanced details • Made complex problems and workflows feel simple and approachable • Balanced strategic research and discovery with shipping often • Persuasive storytelling and strong communication skills

Benefits

• Quality medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Short and long-term disability coverage • Basic life insurance • Numerous wellbeing offerings • Up to twelve paid holidays per calendar year • One floating holiday plus a day off for birthday • Up to 20 days of Paid Time Off (PTO) each year • Access to paid time away for critical or emergency issues • Additional paid time to volunteer and give back to the community • Employee Stock Purchase Program