Implementation Consultant

February 28

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Clariti

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Clariti is a provider of community development solutions, offering permitting software tailored to governments of all sizes. Their range of products includes solutions for large governments with complex requirements as well as smaller municipalities in need of quick and easy-to-manage systems. Clariti's products are designed with flexibility, allowing users to customize and adjust without deep IT knowledge. They emphasize functionality and support, ensuring that local governments can efficiently serve their communities. Clariti's clientele includes leading governments across North America, demonstrating their capability to deliver robust and reliable permitting systems.

state government • cloud computing • software for municipalities • local government • land management

51 - 200 employees

🏛️ Government

🏢 Enterprise

📋 Description

• Perform business assessments to identify and document client requirements regarding Clariti Software products and functionality to ensure efficient software solutions for the client’s needs. • Identify and document business/technical requirement specifications for specific software design/development, forms, reports, interfaces, processes, and other relevant changes using Clariti best practices. • Utilize knowledge of the Salesforce platform to propose solutions to business and technical problems in a way that are complimentary to the Clariti solution. • Leverage expert knowledge of the Clariti solution to propose solutions to customer business requirements. • Expertly communicate and negotiate with customers, partners, and internal Clariti teams in a consultative manner to arrive at technical solutions to customer business requirements, validating alignment of those solutions to Clariti's best practices and project scope. • Support the SI partner and/or Clariti teams to deliver capabilities using the Clariti solution and Salesforce platform. • You will serve as the Clariti software expert for one or more clients. • Expertly communicate with customers, partners, and internal Clariti teams to overcome challenges and ensure the achievement of design objectives. • Leverage SDLC, Salesforce, and Clariti knowledge to support customers, partners, and Clariti teams during all phases of implementation projects. • Work collaboratively with all project team members and stakeholders. • Contribute positively to Clariti teams, tools, processes, and mechanisms to enhance the organization's ability to deliver exceptional experiences for our customers. • Travel will be required for this position, up to 25%

🎯 Requirements

• 4+ years of comparable work experience • Experience as a lead, BA or consultant in implementation or configuration projects with Salesforce, or with other tools in the permitting domain • Able to interpret user requirements from current state to future state based on customer interviews • Salesforce Admin Certification or commitment to obtain within 12 months from the date of hire • Experience leading implementations with clients or working with partners/system integrators • Experience working in an Agile or “modified-Agile” environment • Expert communicator with stakeholders from all levels of an organization

🏖️ Benefits

• Competitive compensation packages • Well-deserved time off • Benefits to keep you and your family healthy!