Senior Solutions Architect

October 2

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Classy

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Nonprofit • Charity • Fundraising Software • Social Sector • Social Impact

201 - 500

Description

• Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. • Classy’s platform provides powerful and intuitive fundraising tools to convert and retain donors. • Classy is hiring for a Senior Solutions Architect to create and deliver innovative technical solutions that help our nonprofit clients complete their goals and mission and drive lifelong customer value. • The Senior Solutions Architect is a hands-on technical advisor and leader that plays a vital role in creating continuity from sales to delivery. • They provide technical guidance and support in crafting custom solutions in the sales cycle and then leverage their understanding of clients’ business needs, Classy capabilities, and partner networks to lead the delivery of the solutions they recommend. • This role will build trusted relationships with c-level executives and technical decision makers and have the opportunity to work with Classy’s most complex, ambitious clients to drive solutions on the Classy fundraising platform which has helped organizations raise more than $7 billion since 2011.

Requirements

• 6+ years of relevant consulting or professional services experience designing technical solutions • 4+ years as a certified salesforce administrator architecting, designing and implementing the integration architectures and applications on large-scale technical projects • 4+ years of experience with Salesforce implementation and configuration, including NPSP, Nonprofit Cloud, managed packages, duplicate management best practices, flows, and security controls • Experience in detailing customer requirements, business processes and systems design and making recommendations for future state improvements • Strong knowledge & experience with ReST APIs, JS, and implementing middleware • Strong organizational skills • Exceptional oral and written communication. Must be able to communicate technical concepts clearly and effectively • Able to take ownership of complex technical problems and drive them to resolution • Ability to understand customer requirements and translate them into technical design • Strong people skills to lead collaboration across functions and organizations • Exceptional client management and communication skills, ability to guide, train and negotiate technical decisions • Experience working in direct client engagements and in project/cost estimation techniques • Superior analytical, problem solving and critical thinking abilities • Degree or equivalent relevant experience based on the core responsibilities of the role

Benefits

• Market competitive pay. • Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions. • 401(k) retirement plan with company matching. • Hybrid workplace with fully remote flexibility for many roles. • Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses. • A variety of mental and wellness programs to support employees. • Generous paid parental leave and family planning stipend. • Company provided life and disability coverages. • Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday. • Learning & development and recognition programs. • “Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company. • Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. • Employee resource groups. • Your work has a real purpose and will help change lives on a global scale. • You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. • We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. • We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!