Enterprise Client Engineer

2 days ago

🇺🇸 United States – Remote

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $62.7k - $94.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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CLEAResult

WebsiteLinkedInAll Job Openings

energy optimization • energy efficiency program design • implementation • market transformation • benchmarking

1001 - 5000 employees

Founded 2003

⚡ Energy

📚 Education

💰 Private Equity Round on 2013-06

Description

• Responsible for designing, implementing, and maintaining the enterprise workstation environment to support business objectives. • Ensure compatibility with evolving standards, enhancing security, and maintaining compliance. • High-level problem resolution for Windows and Apple operating systems, and associated infrastructure technologies such as virtualization, support applications, and network systems. • Develop and document processes, perform product research, and provide technical recommendations to align end-user computing solutions with strategic initiatives. • Analyze, architect, and engineer workstation environments to support business needs. • Plan, implement, and maintain desktop systems (Windows and Mac) in pre-production and production environments. • Ensure enterprise workstations are updated with the latest patches, upgrades, and security measures. • Provide advanced troubleshooting and problem resolution for desktop-related issues. • Serve as a technical escalation point for support teams and ensure timely issue resolution. • Collaborate with vendors for escalated support, updates, and patches. • Develop and maintain comprehensive documentation, including technical procedures, group policies, and knowledge base articles. • Provide training and guidance to junior engineers and support staff. • Participate in and lead tasks within agile project management frameworks. • Create and implement change requests, adhering to change management policies. • Collaborate with cross-functional teams and vendors to deliver technical solutions. • Monitor the enterprise workstation fleet for performance, health, and compliance. • Generate reports on patching, system maintenance, and overall workstation status. • Conduct product research and recommend solutions to enhance end-user computing. • Contribute to the platform roadmap and identify future investment needs.

Requirements

• High School Diploma (required); Bachelor’s degree in Computer Science, Business, or related field (preferred) • 3-5+ Years of relevant experience in desktop engineering and system administration • Certifications in related technologies (e.g., Microsoft 365 Endpoint Administrator Associate, Jamf Certified Admin, ITIL Foundations) highly desirable • Proficiency in managing and deploying enterprise desktop systems (Windows and macOS). • Strong expertise with endpoint management tools such as Microsoft Endpoint Manager (Intune/SCCM) and Jamf Pro. • Solid scripting skills, particularly in PowerShell, and familiarity with other scripting tools. • Knowledge of ITIL principles and agile methodologies. • Experience with cloud technologies, virtualization (e.g., Azure Virtualization or Microsoft W365 Cloud PC), and managed storage systems. • Understanding of networking protocols, Active Directory, and LDAP. • Strong communication skills and ability to manage multiple tasks effectively under pressure. • Familiarity with Azure DevOps, Agile development practices, and version control tools like GIT. • Hands-on experience with mobile device management (iOS/Android) and security solutions such as Bitlocker and Microsoft Defender. • Experience creating technical presentations, Visio diagrams, and training materials. • Flexibility to work outside standard business hours as needed. • Occasional travel may be required.

Benefits

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours • 401(k) with company match • Paid vacation, sick, personal and parental leave time • Paid Volunteer Time: giving back to our communities is important to us • Employee Recognition Program – convert your recognition points into gift cards • Employee Assistance Program – offers benefits to help you manage daily responsibilities • Access to on-demand training courses to advance further in your career