Inside Sales Associate - Residential & SMB

23 hours ago

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Clearwave Fiber

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Description

• Join the High-Energy Clearwave Fiber Communications Inside Sales Team! • Engage in a consultative sales process to uncover customer needs and present tailored solutions that resonate. • Set your sights on exceeding sales targets, connecting with customers via telephone, email, chat, and more with various customer inquiries. • Exercise sound judgment to ensure both customer satisfaction and company success. • Foster meaningful relationships with customers, colleagues, and leaders, driving team success. • Stay ahead of the curve with regular training sessions on products, selling techniques, and competitive advantages. • Demonstrate impeccable communication skills, both verbal and written, to keep everyone in the loop. • Embrace flexibility, including nights, weekends, and overtime as needed, to meet organizational goals. • Perform other duties as required.

Requirements

• High School diploma or equivalent • 0-5 years of sales experience, preferably in Call Center, Customer Service, or Telecommunications • Proficiency in reading, writing, and interpreting written material • Excellent interpersonal, verbal, and written communication skills • The ability to sit at a workstation for a long duration using a computer and headset in a call center environment • Proficiency in computer skills, including data entry and Microsoft Office applications • Must meet Home Office Requirements for remote positions: Self-motivated with the ability to work independently • Access to a quiet, distraction-free work area ensuring privacy • Adequate workspace including a steady surface and comfortable chair • Proper lighting and working smoke/carbon monoxide detectors • Fast and reliable internet service (partially covered for employees within Clearwave Fiber's footprint)

Benefits

• Performance-Based Rewards: Engage in our short and long-term bonus plan, reflecting our commitment to recognizing and celebrating your achievements. • Comprehensive Health Coverage: From day one, access medical, dental, and vision plans to safeguard your health and that of your loved ones. • Financial Security: Enjoy company-paid life insurance, with options for additional coverage, alongside company contributions to HSA/HRA accounts, with an FSA plan available. • Generous Time Off: Recharge and rejuvenate with up to 20 days of paid time off in your first year, ensuring a healthy work-life balance. • Investment in Your Future: Participate in our 401(k) with matching contributions, vested upon hire, paving the way for a secure financial future. • Safety Nets: Benefit from company-paid short-term and long-term disability plans and an Employee Assistance Plan for added peace of mind. • Enhanced Perks: Connectivity Benefits: Enjoy complimentary Clearwave Fiber services if you reside within our service area, bringing high-speed connectivity to your fingertips. • Recognition & Support: Join our Clearwave Connections program, where associates are celebrated for their contributions, and access 24/7 Health Advocate support at no cost to you. • Wellness & Protection: Explore voluntary plans for accident, critical illness, hospital indemnity, and legal services to further safeguard your health and financial wellbeing. • Collaborative Environment: Thrive in a supportive and collaborative work culture that values diversity, inclusion, and teamwork.