Inside Sales Associate - Residential & SMB

November 4

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Description

β€’ Join the High-Energy Clearwave Fiber Communications Inside Sales Team! β€’ Engage in a consultative sales process to uncover customer needs and present tailored solutions that resonate. β€’ Set your sights on exceeding sales targets, connecting with customers via telephone, email, chat, and more with various customer inquiries. β€’ Exercise sound judgment to ensure both customer satisfaction and company success. β€’ Foster meaningful relationships with customers, colleagues, and leaders, driving team success. β€’ Stay ahead of the curve with regular training sessions on products, selling techniques, and competitive advantages. β€’ Demonstrate impeccable communication skills, both verbal and written, to keep everyone in the loop. β€’ Embrace flexibility, including nights, weekends, and overtime as needed, to meet organizational goals. β€’ Perform other duties as required.

Requirements

β€’ High School diploma or equivalent β€’ 0-5 years of sales experience, preferably in Call Center, Customer Service, or Telecommunications β€’ Proficiency in reading, writing, and interpreting written material β€’ Excellent interpersonal, verbal, and written communication skills β€’ The ability to sit at a workstation for a long duration using a computer and headset in a call center environment β€’ Proficiency in computer skills, including data entry and Microsoft Office applications β€’ Must meet Home Office Requirements for remote positions: Self-motivated with the ability to work independently β€’ Access to a quiet, distraction-free work area ensuring privacy β€’ Adequate workspace including a steady surface and comfortable chair β€’ Proper lighting and working smoke/carbon monoxide detectors β€’ Fast and reliable internet service (partially covered for employees within Clearwave Fiber's footprint)

Benefits

β€’ Performance-Based Rewards: Engage in our short and long-term bonus plan, reflecting our commitment to recognizing and celebrating your achievements. β€’ Comprehensive Health Coverage: From day one, access medical, dental, and vision plans to safeguard your health and that of your loved ones. β€’ Financial Security: Enjoy company-paid life insurance, with options for additional coverage, alongside company contributions to HSA/HRA accounts, with an FSA plan available. β€’ Generous Time Off: Recharge and rejuvenate with up to 20 days of paid time off in your first year, ensuring a healthy work-life balance. β€’ Investment in Your Future: Participate in our 401(k) with matching contributions, vested upon hire, paving the way for a secure financial future. β€’ Safety Nets: Benefit from company-paid short-term and long-term disability plans and an Employee Assistance Plan for added peace of mind. β€’ Enhanced Perks: Connectivity Benefits: Enjoy complimentary Clearwave Fiber services if you reside within our service area, bringing high-speed connectivity to your fingertips. β€’ Recognition & Support: Join our Clearwave Connections program, where associates are celebrated for their contributions, and access 24/7 Health Advocate support at no cost to you. β€’ Wellness & Protection: Explore voluntary plans for accident, critical illness, hospital indemnity, and legal services to further safeguard your health and financial wellbeing. β€’ Collaborative Environment: Thrive in a supportive and collaborative work culture that values diversity, inclusion, and teamwork.

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