Clipboard Health
Clipboard Health is a healthcare platform that connects healthcare professionals with open shifts at top facilities. The company creates a marketplace that allows independent healthcare professionals and healthcare facilities to find each other, facilitating the provision of care to patients in need. Clipboard Health offers flexible scheduling, immediate payment after shifts, and is Joint Commission Certified, aiming to alleviate staffing shortages and improve the availability of care.
Technical Systems Administrator
January 22
Clipboard Health
Clipboard Health is a healthcare platform that connects healthcare professionals with open shifts at top facilities. The company creates a marketplace that allows independent healthcare professionals and healthcare facilities to find each other, facilitating the provision of care to patients in need. Clipboard Health offers flexible scheduling, immediate payment after shifts, and is Joint Commission Certified, aiming to alleviate staffing shortages and improve the availability of care.
📋 Description
• Managing, maintaining, and optimizing the company's technical systems • Primary focus on Zendesk administration • Overseeing tool and user access, troubleshooting system issues, and curating the backend of Zendesk administrative functions • Requires a detail-oriented mindset, analytical skills, and strong aptitude for problem-solving within system environments
🎯 Requirements
• 2+ years experience with Zendesk administration • 3+ years working in customer service roles (contact centers specifically) • Proven track record of working autonomously and highly self motivated • Extreme attention to detail and exceptional problem solving skills • Excels in documenting processes and system architecture
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