IT Administrator
October 26
Description
• Support end-users remotely within cloud platforms like Carbon Black, G-Suite, JAMF. • Diagnose and resolve technical hardware and software issues for end-users remotely. • Promote security measures and best practices. • Support on IT projects. • Act as an escalation point of contact for internal end-user hardware and software issues. • Other duties as needed.
Requirements
• Fluent in English. • 3-5 years experience IT administration of Windows and OSX operating systems. • Bachelor’s degree or technical IT certification, computer science, or related field of study. • Ability to quickly learn technologies and products using documentation and internet resources. • Strongly independent with the capability to work remotely. • Experience managing users in Okta and G-Suite. • Experience with ticketing documentation. • Good analytical, problem-solving, and proactive skills.
Benefits
• Open vacation time, flexible paid holidays, and company-wide mental health days. • Access to professional development, including manager training, upskilling, and free access to Learning platforms.
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