Cloud DX (TSX.V: CDX)
Cloud DX is a leading provider of Remote Patient Monitoring (RPM) solutions known for its Connected Health™ platform. The company delivers comprehensive RPM solutions across North America, offering platforms that support complex chronic care, post-surgical management, and virtual care. Cloud DX is recognized for its high-tech offerings that integrate precision vital sign monitoring with telemedicine services, thereby enhancing patient engagement and outcomes. The company is an FDA registered and Health Canada licensed medical device manufacturer, and partners with major healthcare systems, including Medtronic and Teladoc Health. Cloud DX has published peer-reviewed studies highlighting the efficacy of its solutions in improving health outcomes and reducing hospital admissions. The Connected Health™ platform is notably trusted by leaders in virtual care and has won numerous awards for health technology innovation.
Patient and Disease Management • Remote Patient Management • Cloud Diagnostics • Virtual Care • AI
Bilingual Patient Support Specialist
March 25
Cloud DX (TSX.V: CDX)
Cloud DX is a leading provider of Remote Patient Monitoring (RPM) solutions known for its Connected Health™ platform. The company delivers comprehensive RPM solutions across North America, offering platforms that support complex chronic care, post-surgical management, and virtual care. Cloud DX is recognized for its high-tech offerings that integrate precision vital sign monitoring with telemedicine services, thereby enhancing patient engagement and outcomes. The company is an FDA registered and Health Canada licensed medical device manufacturer, and partners with major healthcare systems, including Medtronic and Teladoc Health. Cloud DX has published peer-reviewed studies highlighting the efficacy of its solutions in improving health outcomes and reducing hospital admissions. The Connected Health™ platform is notably trusted by leaders in virtual care and has won numerous awards for health technology innovation.
Patient and Disease Management • Remote Patient Management • Cloud Diagnostics • Virtual Care • AI
📋 Description
• Cloud DX is growing, and we’re looking for a Bilingual Patient Support Specialist to join our team! • This part-time role offers flexibility, making it ideal for someone who can adapt to varying schedules. • As a key point of contact for patients using our remote monitoring solutions, you’ll provide frontline support, assist with inquiries, and ensure patients can successfully complete their daily monitoring tasks. • You’ll also identify and escalate technical issues as needed.
🎯 Requirements
• Bilingual (English & Another Language): We are looking for candidates who are fluent in English and another language. • Team player: You are approachable, enjoy seeing others succeed, and love to jump in and support when needed. • Comfortable on the phone: You have strong communication skills, excellent telephone etiquette, and can quickly assess and respond to a variety of inquiries. • Detail Oriented: You notice the little things that make a big difference. • Great at multitasking: You’re experienced in handling a high volume of requests while staying organized and efficient. • A natural problem solver: You take the initiative to find answers, conduct quick research when needed, and know when it’s time to escalate an issue. • Passionate about helping others: You genuinely care about helping others, listening attentively to connect patients/clients with the support they need. • Bonus Points: For Exposure to a ticketing system and/or being in a call queue.
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