Customer Support Representative - Spanish Speaker

September 26

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CloudTalk

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Description

• Please submit your CV in English • Join a Fast-Growing SaaS Company & International Team • Work 100% Remote or Hybrid from our offices in Bratislava or Prague • 1:1 Coaching Sessions with our Resident Coach • Work Shift: 9:30 AM - 6:00 PM EST (10:30am - 7pm SP time) • About CloudTalk: Powered by a January 2024 $28 million Series B investment from top investors, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue. CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication. • The Challenge Ahead: As a key player in our Customer Support L1 team, you'll be the hero clients rely on for swift answers about CloudTalk’s cutting-edge platform. • What’s in it for you: Be part of building the world’s #1 AI business communication platform, with personal and professional growth opportunities, and international exposure.

Requirements

• English & Spanish Fluency • Work Shift: You are comfortable covering the 10:30am - 7pm (SP time) shift • Team Player: You’re ready to support your teammates and contribute to a positive work environment. • Tech Savvy: You have basic technical skills and a strong desire to learn more about our product and industry. • Self-Starter: You take ownership of your tasks and work with minimal supervision. • Learning Mindset: You’re eager to continuously grow your skills and knowledge.

Benefits

• Unlimited Paid Time Off • Volunteering Days • Home office budget • MacBook for work • Recharge Fridays once per quarter • Fitness Allowance • Referral bonuses • Virtual & physical team buildings • Company merchandise