Manager, ITS PMO - Program Management

November 25

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Description

• Establish and oversee the ITS Project Management Office (PMO) • Oversee the Technology Delivery Management (TDM) function • Lead a team of Project Managers, Program Managers, Project Coordinators and Technical Delivery Managers • Collaborate with business stakeholders and IT leaders to define project scope, objectives, and success criteria • Develop and maintain project management frameworks, templates, and processes • Manage the IT project portfolio, including prioritization and resource allocation • Implement and maintain project management tools and systems • Drive continuous improvement in project management practices and processes • Monitor and report on key performance indicators (KPIs) and metrics related to project delivery • Meet regularly with ITS leadership and organizational stakeholders • Lead and drive conversations in a diverse constituency • Develop and enable partner relationships across the organization • Identify and implement continuous process improvement opportunities

Requirements

• Bachelor’s degree in Business Management related disciplines, or equivalent combination of education and experience required • Project Management certification (PMP) or Scrum (CRM1) preferred • Additional certifications in ITIL, MOF, Six Sigma and Agile desirable • Ten (10) years of hands-on experience with IT strategic planning, project and/or program management, business analysis or related roles, preferably in the FinTech environment • Five (5) years of experience with capacity planning or demand management for technology projects required • Experience as a supervisor or team leader or similar position in previous role • Proficient in Microsoft Office suite, including creating and maintaining spreadsheets in excel as well as, executive level presentations in PPT • Extensive experience using project and portfolio management tools, such as Microsoft Project • Knowledgeable in global scale application development, delivery and deployment • Understanding of Opex/Capex and Financials, software capitalization principles • Experience with Process Methodologies – Six Sigma, ITIL, PMI PMBOK, Waterfall and Agile • Ability to travel as needed to successfully perform position responsibilities

Benefits

• 401(k) with generous company match • Health, Dental, and Vision Insurance options • Health Savings Account/Flexible Spending Account • Life Insurance • Short- and Long-Term disability benefits • Pregnancy and Parental Leave • Tuition Reimbursement • Paid Time Off (PTO) • Paid Holidays • Community Volunteer Time Off • Employee Assistance Program