Codacy
Software Quality • Continuous Static Analysis • Automated Code Review • Technical Debt Management • Code Reviews
Account Manager
November 8, 2024
Codacy
Software Quality • Continuous Static Analysis • Automated Code Review • Technical Debt Management • Code Reviews
Description
• Schedule and structure contract renewal meetings with a portfolio of customers to demonstrate the value generated. • Demonstrate, promote, and sell Codacy products' present and future functionality and key value propositions to the existing customer base. • Work alongside the Customer Success Team to understand the status of the client base, challenges, and opportunities. • Identify cross-sell opportunities and communicate with the sales team regularly. • Develop and foster relationships with the Client base. • Meet regularly with other teams to discuss progress and find new ways to improve business.
Requirements
• Excellent communication skills in English, both verbal and written. • Prior experience in Account Management, Sales or Customer Success or similar. • Proven track record of meeting or exceeding quotas and receiving positive customer feedback. • Experience working with a technical and/or SaaS product. • Good knowledge of Hubspot and other CRM tools. • Excellent organisational skills and attention to detail. • Some level of industry knowledge and their key business processes (or a high propensity to learn). • Independent thinker who can recognise where processes can be improved and who to collaborate with to improve them.
Benefits
• Competitive Salary. • Variable compensation linked to renewals, expansions and cross-sell opportunities. • Comprehensive health insurance. • Generous learning and development budget. • Flexible holidays. • Flexible working hours. • Remote-first: UK or Portugal based.
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