Director of Design

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Code for America

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Government can and should work well for everyone. We're people-centered problem solvers showing that it's possible.

software • policy • civics • tech

201 - 500

Description

• Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. • Our employees build and transform government and community tools and services, making them so good they inspire change. • With a focus on diversity, equity, inclusion, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. • At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. • Help us drive real generational change that lasts. • The Director of Design will lead and manage a ~15 person team of service and UX designers. • You will be responsible for supporting and/or delegating cultivation and resourcing needs for design at the organization, including supporting proposal writing, hiring, and resource allocation. • Additionally, the Director of Design is responsible for ensuring the design team meets a quality bar as set by you and your managers, fostering a cohesive community of practice, making sure the design team is run smoothly, and ensuring visibility of the design team and practice within the organization.

Requirements

• 10+ years of experience in user experience-related work, including both design and qualitative research • 5+ years of experience managing teams • 2+ years of experience managing managers - Supporting /organizing the people managers to support the design team as a whole / culture, inclusion, growth, impact • Experience in UX-related cultivation and teaming work at an agency or other similar organization - experience writing proposals, presenting to partners, and putting together solutions • Organizational design, strategy & resourcing - Taking the lead on headcount forecasting and ensuring that budget is being used appropriately and teams have the right staffing and resources to deliver on their goals • Decision making & judgment - considering multiple perspectives and making a call - to find ways that everyone is satisfied, but is in charge of making decisions that affect all • Facilitating alignment - Skilled at providing direction, facilitating alignment, and gaining commitment • Experience running teams remotely - Ability to collaborate and facilitate discussions remotely, be active and available in tools like Slack and Miro, etc. • A portfolio of relevant design work with strong examples of your work, design process, and role • Familiarity with common industry design and collaboration tools such as Figma, Sketch, Adobe Creative Suite, Mural, Trello, Github, etc. • Familiarity with agile, iterative software development practices • Ability to work collaboratively within a multidisciplinary team

Benefits

• Leadership and teammates who value Equity, Inclusion, and Diversity (DE&I) • A collaborative, cross-functional, hardworking, and joyful environment • Laptop provided • $700 remote environment setup; $200 stipend and up to $500 reimbursement, in accordance with our equipment policy • Cell phone and/or internet reimbursement of $50 per month • $1000 annual (per calendar year) stipend towards professional development; prorated at time of hire • Up to $1000 of professional development funds can be rolled over each year, up to a maximum of $2000 • Employees under 3 years are eligible for a 100% employer match of up to 3% of employee contribution • Employees with 3+ years are eligible for an additional 50% employer contribution over 3%, to a maximum of 5% • Full benefits package with options up to 100% coverage toward select medical, dental, and vision plans • Employer contributes up to 80% of the cost towards dependent and family coverage • Code for America employees may work remotely across the US • Code for America employees main residence must be within the US • Full-time employees work 40 hours per week, Monday - Friday • Collaborative working hours: we aim to hold all internal meetings between 10 AM - 3 PM PT. We expect all Code for America staff to be available during these set working hours • Open personal time off, a minimum of 16 paid holidays, and an org-wide closure from Christmas Day through New Year's Day • Paid sick time; up to 96 hours annually • Competitive paid parental and family leave • 4 weeks of paid sabbatical after 4 years of service, with an option of up to 4 additional weeks of unpaid time away