Paralegal - Customer Service

Yesterday

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Logo of Codekeeper

Codekeeper

Software Escrow • Source Code Escrow • Developer Tools • IP Escrow • Technology Escrow

11 - 50

Description

• Join Codekeeper as a Paralegal in Customer Success to manage client outcomes • Conduct legal research, draft documents, and support legal matters • Provide tech setup and sales support to customers • Ensure customer satisfaction and retention

Requirements

• Familiarity with LegalTech concepts • Prior experience in customer success or a similar role preferred • Proficiency in drafting legal documents • Exposure to working with diverse companies of varying sizes and industries • Analytical thinking and a proactive attitude • Excellent written English communication skills • Proficiency in modern web tools like Google Docs and similar platforms • Highly organized with a strong attention to detail • Comfortable adapting and multitasking in a fast-paced environment

Benefits

• Passionate and fun-loving colleagues • Startup mindset with ample opportunities for growth • Regular team activities and gatherings • Comprehensive onboarding process with a dedicated ramp-up period • A supportive team that values open communication and direct feedback • A chance to excel in your career and make a difference

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