Technical Sales and Service Representative

4 days ago

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Cogent Analytics

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Business Leadership • Strategic Planning • Profit Engineering • Sales Performance Improvement • Exit & Succession Planning

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Description

•Our client provides application engineering, technical services, and manufacturing to supply the components you need for your machinery. •Their experience and knowledge about your equipment allows us to design parts that truly work… for you! •They have over 80 years of combined experience in the paper industry helping customers identify and solve their drive train problems. •The Technical Sales & Service Representative will provide, support and perform work relating to customer needs through “best practices” in the field. •To maintain the highest integrity in representing the company while working with little to no supervision. •Deliver a high quality of sale and workmanship while representing the company at all times in the highest standards of professionalism. •Looking for individuals to reside and operate in Southeast, and Northeast South Central markets only!

Requirements

•Outstanding organizational skills with high attention to detail •Participate in on-site sales and gear inspections, allowing you to become familiar with our product and your territory •Develop technical knowledge to effectively communicate products and gear inspection services to customers in your territory •Build and maintain strong relationships with your customers, understanding their needs and communicating solutions •Maintain consistent contact with existing customers and make cold calls to prospective customers in your territory •Responsible for making in-person visits to prospects and existing customers, generating leads and quotes all the way to sale •Create, submit and follow up on Quotes and RFQ’s •Document and track progress for new and existing business opportunities; rate high, medium, and low potential •Maintain accurate records of all interactions with new and existing customers and update the information in the Database •Provide regular updates on progress, challenges, and opportunities to the PTS •Technological capabilities and understanding to communicate in today’s business environment •50% Travel. •Maintain monthly itinerary: wall calendar, outlook calendar •Submit daily briefs and weekly reports (defined at hire) •Ability to read blueprints and drawings •Ability to descend/ascend on ladders or any other needs to elevate/descend in a safe manner •Provide services and customer support during field visits •Tie workflow to schedule •Manage on-site projects in expected time schedule with little supervision •Diagnose errors or technical problems and determine proper and cost-effective solutions •Follow all requirements for time-keeping and billing purposes •Must hold a valid driver license in good standings •Operate the vehicle in a safe manner •Cooperate with technical team and share all information to the company •Comprehend customer requirements make appropriate recommendations •Maintain a professional appearance at all times •Other duties as assigned •This individual must be a team player and flexible to his(her) job assignments •Work required hours •This individual will follow all Company Policies and Standard Operating Procedures