Technical Sales and Service Representative

September 20

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Cogent Analytics

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Business Leadership • Strategic Planning • Profit Engineering • Sales Performance Improvement • Exit & Succession Planning

201 - 500

Description

• Provide support and perform work relating to customer needs through best practices • Maintain the highest integrity in representing the company with little to no supervision • Deliver high quality of sale and workmanship while representing the company at all times in the highest standards of professionalism

Requirements

• Outstanding organizational skills with high attention to detail • Participate in on-site sales and gear inspections, allowing you to become familiar with our product and your territory • Develop technical knowledge to effectively communicate products and gear inspection services to customers in your territory • Build and maintain strong relationships with your customers, understanding their needs and communicating solutions • Maintain consistent contact with existing customers and make cold calls to prospective customers in your territory • Responsible for making in-person visits to prospects and existing customers, generating leads and quotes all the way to sale • Create, submit and follow up on Quotes and RFQ’s • Document and track progress for new and existing business opportunities; rate high, medium, and low potential • Maintain accurate records of all interactions with new and existing customers and update the information in the Database • Provide regular updates on progress, challenges, and opportunities to the PTS • Technological capabilities and understanding to communicate in today’s business environment • 50% Travel. • Maintain monthly itinerary: wall calendar, outlook calendar • Submit daily briefs and weekly reports (defined at hire) • Ability to read blueprints and drawings • Ability to descend/ascend on ladders or any other needs to elevate/descend in a safe manner • Provide services and customer support during field visits • Tie workflow to schedule • Manage on-site projects in expected time schedule with little supervision • Diagnose errors or technical problems and determine proper and cost-effective solutions • Follow all requirements for time-keeping and billing purposes • Must hold a valid driver license in good standings • Operate the vehicle in a safe manner • Cooperate with technical team and share all information to the company • Comprehend customer requirements make appropriate recommendations • Maintain a professional appearance at all times • Other duties as assigned • This individual must be a team player and flexible to his(her) job assignments • Work required hours • This individual will follow all Company Policies and Standard Operating Procedures