ACCOUNT MANAGER, EMEA

June 25

Apply Now

Receive Emails with Similar Jobs

Coin Metrics

WebsiteLinkedInAll Job Openings

Crypto intelligence for the future of finance

market data • cryptocurrencies • big data • data science • API

51 - 200

Description

• Developing and maintaining long-term relationships with key clients in the EMEA Region • Serving as the primary point of contact for client inquiries, providing exceptional account management and proactively addressing any issues or concerns. • Understanding clients' business objectives, challenges, and opportunities to effectively position Coin Metrics' products and services • Collaborating with cross-functional teams, including Sales, Product, and Customer Support, to deliver solutions that meet client needs • Identifying and executing upon upsell and cross-sell opportunities within existing client accounts to maximize revenue and achieve sales targets • Conducting regular business reviews with clients to ensure their satisfaction and identify areas for improvement • Staying up to date with industry trends, market developments, and competitor activities to proactively identify new business opportunities • Preparing and presenting sales proposals, negotiating contracts, and managing the contract renewal process • Providing feedback to internal teams on product enhancements, features, and client requirements to drive continuous improvement • Collaborating with marketing and communications teams to support client engagement activities, including webinars, conferences, and industry events

Requirements

• Interest in crypto and crypto assets • Bachelor's degree in Business, Finance, or a related field. An advanced degree is a plus • Experience in account management, preferably in the cryptocurrency or financial technology industry • Strong knowledge of the cryptocurrency market, blockchain technology, and related products and services • Proven track record in managing and growing client accounts, meeting sales targets, and driving revenue growth • Excellent interpersonal and communication skills, with the ability to build rapport and influence key stakeholders • Strong negotiation and problem-solving abilities, with a focus on delivering exceptional customer satisfaction • Self-motivated and results-driven, with the ability to work independently and collaboratively in a fast-paced environment • Exceptional organizational skills and attention to detail, with the ability to manage multiple client accounts simultaneously • Proficiency in CRM software (Hubspot preferably) and other relevant tools for account management and sales tracking • Willingness to travel as needed to meet with clients and attend industry events • Basic understanding of APIs

Benefits

• Competitive salary • 401(k) retirement plan or pension depending on location • Bonus and options plans • Comprehensive medical, dental, vision • Remote or hybrid work options • Paid time off