Network Delivery Engineer

November 12, 2024

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Colossal, LLC

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Colossal, LLC is a CVE Certified Service Disabled Veteran Owned Small Business specializing in delivering innovative and compliant IT solutions and professional services for both government and commercial clients. With a strong foundation built on military core values, Colossal focuses on providing comprehensive turn-key mission-critical IT solutions, including professional and integrated IT services as well as serving as a value-added reseller (VAR). The company prides itself on its dedication to making clients' missions their own and has been recognized for its high-quality services in the areas of data center security, collaboration, and healthcare IT. Colossal's original foundation was laid by an IT Project Manager who brought together a team of skilled professionals to create a business that honors military values in every aspect of its operations. Located in Annapolis, MD, the company is committed to environmental sustainability and actively supports its local community through various initiatives.

IT Integration • Project Management • Program Management • Collaboration • Staffing

51 - 200 employees

🏛️ Government

📋 Compliance

📋 Description

• Colossal Contracting, LLC is looking for a remote Network Delivery Engineer that will sit remote but is comfortable with frequent travel to customer sites across the US. • The Delivery Engineer will provide planning, design, configuration, deployment, and tier III network troubleshooting support to our government customers with a focus on Route/Switch. • In this role, the Delivery Engineer will ensure mission success by leveraging new and existing networking designs. • They must be hands-on and will partake in aspects of planning, design, implementation, and deployment. • They provide technical guidance to ensure the current and future success of our customer’s mission. • An ideal candidate will have CCNA R/S or ACNT or equivalent. • Develop networking designs, studies, and plans. • Provide superior customer service by being courteous, knowledgeable, and professional. • Provide senior program managers with recommendations on route/switch and networking approaches and strategies for new and continued business. • Diagnose simple network performance problems and interact with application support teams to diagnose network or application performance issues. • Design, implement, and support WLANs by performing and documenting wireless surveys. • Support new Cisco high-capacity WLAN controllers and install/configure routers, switches and AP’s over multiple locations in both CONUS and OCONUS sites. • Will perform post-implementation validation surveys in order to optimize network performance. • Develop, implement, and manage networking processes including design standards to ensure compliance, relevancy, and sustainability. • Perform capacity planning of the networking services by auditing and analyzing performance and availability of routers and switches. • Proactively research and evaluate tools and technologies, as appropriate, to the networking environment, while developing solutions to increase performance and lower the total cost of ownership. • Have a high level of understanding of many networking technologies and products. • Communicate with customers and internal staff at regular intervals to ensure expectations are set and that appropriate attention is being paid to customer requests. • Must have the ability to quickly identify network issues and reach back to support teams as needed to help remediate. • Schedule and attend technical sales support teleconferences and work with sales and engineering team members to craft IT solutions. • Travel to customer sites for both pre/post sales technical engagements and deployments. • Assist sales staff as needed with designing current and future technologies. • Build BOMs and configurations for Colossal sales staff and customers. • Obtain and maintain certifications for vendor partnerships. • Rack and stack equipment. • Use Visio to help create network diagrams and customer documentation. • Burn-in and test equipment as needed. • When called upon assist and lead in the engineer recruiting process to ensure technical abilities of candidate. • Other duties as assigned.

🎯 Requirements

• 5-10 years related networking support experience (or similar IT experience). • 5-10 years troubleshooting route/switch issues. • Experience with a wide range of network and performance management tools, security tools and appliances, layer two technologies, wireless communications, cloud computing and telecommunications services and technologies is preferred • Minimum of a CCNA and/or ACNT. CCNP or equivalent preferred. • Previous experience supporting a Government and/or Department of Defense customer preferred. • Self-driven and resourceful in achieving goals independently as well as in cooperation with others • Flexibility to adjust to changing requirements, schedules, and priorities • Available to travel throughout the US if required. • Ability to obtain a government security clearance.

🏖️ Benefits

• Competitive base salary with a target range between $125,000.00-150,000.00 with flexibility for highly qualified candidates. • Annual Bonus • PTO • Education/Certification reimbursement • 100% Employer paid Health, Vision, Dental insurance for Employee • 401k