Network Operations Engineer

November 4

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Colossal, LLC

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IT Integration • Project Management • Program Management • Collaboration • Staffing

51 - 200

Description

• Colossal Contracting, LLC is looking for an IT professional to provide Tier II support for our Network Operations Center supporting multiple government customers. • Strong background in Cisco technologies with a focus on Communication Manager and supporting product applications. • Webex calling knowledge is a plus but not required. • The individual should accept and close 85% or more of the tickets. • A focus on customer experience and mentoring other team members is critical.

Requirements

• Extensive CUCM, CUC, CCX, CER, and supporting Cisco product knowledge • Understanding of Cisco UCS and ESX settings for basic system operation • Detailed knowledge of Cisco ios configurations • SIP, PRI, and analog PSTN connectivity troubleshooting and configurations • Knowledge of MGCP and SCCP at a level that allows effective troubleshooting • CCE knowledge a plus • Ability to obtain a government security clearance. • CCNP Collaboration, CCNA route switch preferred

Benefits

• Competitive base salary ranging from $100-$140k based on experience with flexibility for more highly qualified candidates. • Education/Certification reimbursement • 100% Employer paid Health, Vision, Dental insurance for Employee • 401k • PTO