Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.
Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing
March 11
Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.
Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing
• Gestire le chiamate inbound dei clienti al fine di supportarli nella configurazione e/o malfunzionamento dei prodotti e servizi; • Gestione delle richieste dei clienti relative a questioni amministrative e tecniche; • Svolgere supporto attraverso tre canali: voce, chat, email;
• Diploma di scuola superiore (requisito minimo); • Padronanza nell'utilizzo di Windows e Office; • Disponibilità al lavoro su turni, 5gg su 7gg (lun-domenica) nella fascia oraria 08:00/22:00; • Essere madrelingua/C2 in TEDESCO; • Disponibilità full-time o part time (30h);
• Ambiente di lavoro internazionale; • Piattaforma di e-learning con corsi gratuiti e possibilità di accesso h24; • PC aziendale; • Contratto iniziale di 6 mesi, 3° livello CCNL Telecomunicazioni (con successive possibilità di proroga); • Formazione iniziale retribuita.
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