Customer Service Representative - Healthcare

March 11

🌶️ New Mexico – Remote

Although this job is listed in New Mexico, this company may be open to hiring remote in other states.

💵 $15 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

Concentrix

WebsiteLinkedInAll Job Openings

Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.

Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing

10,000+ employees

Founded 1983

🏢 Enterprise

🤖 Artificial Intelligence

🤝 B2B

💰 Venture Round on 1995-01

📋 Description

• The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the web. • This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. • In this position you represent one of our leading healthcare clients assisting members with their insurance related needs. • Examples include: Inquiries regarding benefits, eligibility, appeals, grievances and troubleshooting medical devices. • All while providing a positive and welcoming experience to members, being empathetic and answering their inquiries thoroughly and professionally. • A new career powered by you, looking for a 'work from home' career change with a forward-thinking global organization that nurtures a true people-first culture.

🎯 Requirements

• Passion for helping others and strong customer service orientation • Minimum 6 months customer service experience • Verifiable High School diploma or GED • Basic computer navigation skills and PC knowledge​ • Proficiency in fast-paced, multi-tasking environment • Must reside in the United States or have a valid U.S. address for residence

🏖️ Benefits

• Starting wage will be $15.00 per hour • Paid training and performance-based incentives • DailyPay enrollment option to access pay "early," when you want it • Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more • 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP) • Health and wellness programs with trained partners to help promote a healthy you • Mentorship programs that support your rewarding career journey • Work-from-home convenience with company-supplied technologies • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support • Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more • A range of other perks and benefits