Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing
November 22
Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing
• The Partner seller is responsible for proactively maintaining relations with Enterprise Sellers and Account Executives in EMEA International and all EMEA Domestic regions. • Proactively engages with them to identify and pursue opportunities relating to Salesforce. • Leads and manages the opportunity from initial sales qualification to pursuit to close. • Utilizes enterprise solution selling, practice area expertise and the development of productive relationships with key buyers and decision-makers at new clients. • Acts as a proven storyteller who can build and maintain c-level relationships across multiple disciplines, lines of business, and strategic needs. • Supports and leads business negotiation for complex transactions and opportunities. • Monitors and reports on sales performance, tracking key metrics, and reports on progress to Sales Leaders. • Stays updated on industry trends, emerging technologies, and best practices in sales management.
• Bachelor’s degree in Business Administration, Marketing, or a related field with relevant experience, including responsabilities as a sales hunter and individual contributor. • Demonstrable experience of selling complex tech solutions. Knowledge of CX tech, especially Salesforce and BPO marketplace is an advantage. • Experience interacting with and selling to senior leaders across multiple functions and lines of business, including but not limited to, CX, Operations, Technology, Finance, Sourcing, etc. • Strong communication and interpersonal skills with the ability to build new client relationships of trust and become a trusted advisor. • Excellent problem-solving and conflict-resolution abilities. • Ability to analyze data and use insights to lead solution build processes and win strategy creation. • Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools. • Self-starter and strong time management skills. • Ability to work collaboratively within a team environment.
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