Salesforce Solution Design Architect

March 17

🌾 Nebraska – Remote

Although this job is listed in Nebraska, this company may be open to hiring remote in other states.

💵 $109.7k - $164.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👩‍💻 Salesforce Developer

🦅 H1B Visa Sponsor

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Concentrix

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Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.

Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing

10,000+ employees

Founded 1983

🏢 Enterprise

🤖 Artificial Intelligence

🤝 B2B

💰 Venture Round on 1995-01

📋 Description

• Concentrix is a global technology and services leader that powers the world’s best brands • As Salesforce Solution Design Architect you will own the integrity and strength of the solutions recommended • You’ll be acting as a trusted advisor to our team and clients • Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions • Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements • Review solutions and recommending improvements • Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project • Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions • Act as a release manager, approving configuration and coded items to be deployed between environments • Provide guidance on user story writing style • Ensure success and acceptance criteria are defined for each story • Describe and illustrate designs with appropriate justifications • Ensure documentation of the steps for testing • Supervise the configuration, quality assurance, testing, and deployment of Salesforce • Collaborative project and workstream planning

🎯 Requirements

• At least 5 years’ experience in a leading role in delivering Salesforce projects • Excellent communication skills, written, verbal, and interactive when online • Minimum Salesforce certified: Administrator Sales Cloud Consultant Service Cloud Consultant Platform App Builder • A pro-active personality, with a can-do attitude • Excellent relationship-building skills • Strong analytical skills, with the ability to observe trends • Available and responsive to question, clarifications and instructions • Ability to tailor communication to multiple audiences at all levels • A self-starter, experienced in leading projects or delivery work streams • Outstanding written communication skills • Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence • A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy • Excellent ability to coach, motivate and direct work tasks to a multi-discplinary team of Salesforce professionals

🏖️ Benefits

• medical, dental, and vision insurance • comprehensive employee assistance program • 401(k) retirement plan • paid time off and holidays