Director, Product Design

August 3

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Email Automation • Email Marketing • Social Media Marketing • SMS • Sales Automation

1001 - 5000

💰 $400M Private Equity Round on 2021-02

Description

• Lead a design team consisting of defining and measuring design strategies that deliver value to our clients, achieve business outcomes and accelerate growth • Champion creating a differentiated and competitive user experience by using storytelling and persuasion to connect strategy and vision • Drive high quality, user-centric experiences • Develop an emerging understanding of customer problems, organizational context and goals, and identify opportunities to improve the product • Develop and measure key performance indicators that benchmark and track performance • Hire and retain top user experience design talent by driving career development and performance • Develop highly innovative solutions and recommend to senior leadership for prioritization • Investigate, evaluate and recommend new user experience design and usability techniques, technologies and process improvement methodologies • Presents team best practices, case studies and success stories both internally and externally

Requirements

• Bachelor’s degree or equivalent expertise in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human-Computer Interaction, Human Factors or a related field • 10 years of experience or equivalent expertise designing solutions for software, web applications or mobile native apps • 5+ years of experience leading product designers, with a proven track record of building and managing strong, effective design teams • Demonstrated ability with recruiting, hiring and retaining multidisciplinary design teams • Demonstrated ability leading designers, with a proven track record of building and managing strong, effective design teams • Demonstrated ability in creating user experience designs that create a competitive advantage and measure the effectiveness of designs with end users • Demonstrated experience influencing, negotiating with and gaining buy-in from stakeholders, including executive leadership • Demonstrated ability in influencing product direction through a deep understanding of user needs and usability • Demonstrated ability in best practices, key findings, and evidence-based rationalization of design decisions • Knowledge of balancing human behaviors, technology capabilities and business needs to deliver measurable design solutions

Benefits

• Generous paid time off policy • Competitive benefits package supporting health and well-being for you and your family