Senior Sales Engineer

October 29

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Description

•About Ping Identity: •At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. •Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. •While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. •The Role: •As a Senior Sales Engineer at Ping Identity, you'll merge your enthusiasm for identity management with a commitment to customer success. •In collaboration with our dynamic sales team, you will engage in customer meetings, demonstrations, and proof of concepts. •Your role is pivotal in enabling personal, team, and customer achievements through insightful and innovative solutions that meet technical and business needs. •Responsibilities: •Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proofs of concept, and RFx responses. •Be the go-to technical expert on solutions for customers, partners, and internal teams. •Establish enduring relationships with customers and become their trusted advisor. •Collaborate with the sales team to deliver revenue. •Coordinate, throughout sales cycle, pre-sales efforts with a post-sales service delivery team. •Provide insightful feedback on product enhancements and customer needs to product owners. •Develop subject matter expert level knowledge of at least one of Ping Identity's solutions. •Able to travel up to 30% of the time.

Requirements

•Significant experience with enterprise-level software systems in a customer-facing role, such as pre-sales or consulting •A demonstrable interest in computer security or cybersecurity, applied or theoretical. •Knowledge of open standards and protocols relating to identity and security would be beneficial. •Familiarity with using REST APIs and working with JSON data to integrate with web services is essential. •Knowledge of key foundational infrastructure and networking technologies such as virtual machines, TCP/IP, DNS, HTTP/S, load balancers, proxies, etc. •Experience with one or more typical cloud service providers such as AWS, GCP, Azure, and deployment technologies such as Kubernetes and Terraform would be beneficial. •Engaging interpersonal and customer service skills: verbal, written, and listening/understanding, alongside good objection handling and solution discovery skills. •Ability to relate proposed solution technical capabilities back to customer needs in a narrative style •Ability to work with a high level of self-direction and/or collaboratively with team and customers •A passion for learning; the ability to learn in a self-directed way and to seek out help and guidance when it is required.

Benefits

•Generous PTO & Holiday Schedule •Parental Leave •Progressive Healthcare Options •Retirement Programs •Opportunity for Education Reimbursement •Commuter Offset (Specific locations)