NOC Analyst

October 17

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Logo of Conversant Group

Conversant Group

Citrix XenApp/XenDesktop/NetScaler/ShareFile/Provisioning β€’ Microsoft Exchange β€’ Virtualization - Desktop/Server β€’ Storage Area Networks β€’ Infrastructure Management

51 - 200 employees

Founded 2009

πŸ”’ Cybersecurity

πŸ” Security

Description

β€’ The Network Operations Center (NOC) Analyst Il is principally responsible for building, evolving, and maintaining a comprehensive maintenance program to ensure that client environments are compliant with Conversant Group standards. β€’ This role will report to the Network Operations Center Manager and work 100% remotely. β€’ An ideal candidate will be able to: β€’ Manage and perform systems and network maintenance tasks with minimal supervision β€’ Monitor, document, and report on the efficacy of nightly maintenance tasks β€’ Develop, monitor, and address routine automated and manually initiated alerts β€’ Escalate incidents that fall outside of the standard remediation procedures

Requirements

β€’ 3 - 5 years of experience managing maintenance programs for endpoints, servers, network infrastructure, storage, and applications in a large enterprise or managed services provider Bachelor's degree in information technology, related field, or equivalent work history β€’ Experience working for and within IT for the legal industry β€’ Experience in large-scale service delivery in a managed services environment

Benefits

β€’ Internal and external learning & development opportunities, including career advancement. β€’ Competitive compensation & benefits. β€’ Scheduled & flexible PTO programs. β€’ Fully remote work options. β€’ Family friendly programs β€’ Care packages β€’ Regular team building events.

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