NOC Analyst

October 17

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Conversant Group

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Citrix XenApp/XenDesktop/NetScaler/ShareFile/Provisioning • Microsoft Exchange • Virtualization - Desktop/Server • Storage Area Networks • Infrastructure Management

51 - 200

Description

• The Network Operations Center (NOC) Analyst Il is principally responsible for building, evolving, and maintaining a comprehensive maintenance program to ensure that client environments are compliant with Conversant Group standards. • This role will report to the Network Operations Center Manager and work 100% remotely. • An ideal candidate will be able to: • Manage and perform systems and network maintenance tasks with minimal supervision • Monitor, document, and report on the efficacy of nightly maintenance tasks • Develop, monitor, and address routine automated and manually initiated alerts • Escalate incidents that fall outside of the standard remediation procedures

Requirements

• 3 - 5 years of experience managing maintenance programs for endpoints, servers, network infrastructure, storage, and applications in a large enterprise or managed services provider Bachelor's degree in information technology, related field, or equivalent work history • Experience working for and within IT for the legal industry • Experience in large-scale service delivery in a managed services environment

Benefits

• Internal and external learning & development opportunities, including career advancement. • Competitive compensation & benefits. • Scheduled & flexible PTO programs. • Fully remote work options. • Family friendly programs • Care packages • Regular team building events.