Technical Account Manager

3 days ago

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Conversant Group

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Citrix XenApp/XenDesktop/NetScaler/ShareFile/Provisioning • Microsoft Exchange • Virtualization - Desktop/Server • Storage Area Networks • Infrastructure Management

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Description

• Conversant Group is a mission based Global IT infrastructure and security consulting company founded in 2009 and based in Chattanooga, TN. • We are the world’s first Civilian Cybersecurity Force, dedicated to defeating cyber terrorists. • A Technical Account Manager is responsible for providing technical support and building strong relationships with clients.

Requirements

• Bachelor's degree in a technical field or equivalent experience. • Previous experience in a technical account management or customer success role. • Strong technical knowledge and understanding of software and technology solutions. • Excellent communication and interpersonal skills. • Ability to build and maintain relationships with clients. • Strong problem-solving and troubleshooting skills. • Ability to work independently and manage multiple clients simultaneously. • Proficiency in CRM software and other relevant tools. • Project management experience is preferred

Benefits

• Internal and external learning & development opportunities, including career advancement. • Competitive compensation & benefits. • Scheduled & flexible PTO programs. • Fully remote work options. • Family friendly programs • Care packages • Regular team building events.