Account Executive Trainee

February 4

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Logo of Coronis Health

Coronis Health

Coronis Health is a specialized healthcare organization focusing on providing tailored healthcare solutions and services to underserved populations. They aim to improve health outcomes through transformative, value-based care, addressing the unique needs of communities with limited access to healthcare resources.

Financial Analysis • Credentialing and Enrollment • Governmental and Commercial Incentive Reimbursement Consulting • Patient Collections • Practice Management

📋 Description

• This is a remote position. • Perform pre-call analysis and check status by calling the payer or using IVR or web portal services. • Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference. • Record after-call actions and perform post call analysis for the claim follow-up. • Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact. • Provide accurate product/service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received prior to making the call. • Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to document the reasons for denials/underpayments. • Ensuring the daily assigned accounts are resolved/ worked on. • Escalate difficult collection situations to Team Leaders situations and seek education and instruction.

🎯 Requirements

• Under Graduation Degree – Preferably, Arts and Science • Excellent English Communication Skills • Adherence to U.S. Shift Timings • Good analytical and listening skills • Working knowledge in MS office

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