The Center for Open Science (COS) is a non-profit organization based in Charlottesville, Virginia. COS is dedicated to improving the alignment between scientific values and scientific practices to improve the accumulation and application of knowledge. Operating with a technology start-up atmosphere and mindset, the COS team moves quickly, identifies problems and creates solutions, encourages risk-taking, blends science and technology, and is collaborative, high energy, and dedicated to openness.

Center for Open Science

Customer Support

Provide user support for OSF, enhancing research workflows and engagement.

• Recognize key barriers and opportunities that researchers face with project lifecycle management, data management, and data sharing.
• Provide primary issue triaging on the user support help desk, responding to researcher reports of issues and feature requests.
• Coordinate with Product, Engineering, and Quality Assurance teams to ensure prompt resolution of issues.
• Maintain a deep understanding of general OSF capabilities to respond to user queries effectively.
• Support community engagement programs by cultivating strong and trusted relationships within research communities.
• Identify accomplishments of OSF users through user support interactions.
• Assist in developing OSF user documentation and resources.
• Report on customer relations activities regularly and contribute to the evaluation of user support trends.

User Support Specialist

Program Manager

Founding Program Manager to co-create a Metascience Alliance for community building.

• Coordinate and lead a community-led process for the Metascience Alliance
• Develop a strategy to enact the Alliance
• Implement the Alliance for a two-year pilot phase
• Develop a sustainability plan if the Alliance shows promise
• Achievement of objectives requires 40 hours/week for 48 weeks/year

Founding Program Manager

Data Scientist

Drive data science efforts for the Center for Open Science's strategic initiatives.

• Lead data strategist to identify and integrate data throughout the organization.
• Use available data to answer critical organizational questions and conduct deeper analyses.
• Work closely with the Engineering team to inform strategy and enhance data pipelines.
• Enable democratization of data science across teams and external stakeholders.
• Oversee documentation and implement good data management practices.
• Maintain and troubleshoot workflows for gathering and visualizing data.
• Contribute to research studies to improve implementation of COS’s Theory of Change.
• Articulate insights from data science activities to the team.

Remote Jobs at Center for Open Science

Center for Open Science

User Support Specialist

Center for Open Science

Founding Program Manager

Center for Open Science

Data Scientist

Center for Open Science