Client Performance Manager - III

November 2

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Cox Enterprises

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10,000+

💰 Seed Round on 2014-12

Description

• The Portfolio Manager is responsible for managing and growing a portfolio of dealer clients within an assigned geographic territory. • Build and maintain relationships with clients, optimize the portfolio through clients’ use of credit line, identify and mitigate pre-default account risk and support post-default collections on defaulted accounts. • Optimize each client’s use of the line of credit within an assigned portfolio by acting as a floor plan subject matter expert. • Achieve goals and performance targets by regularly engaging with clients and collaborating with internal partners to drive revenue and maximize profitability. • Educate clients on desired performance behaviors, self-service options, and best practices and coach them to ensure compliance with company policies and expectations. • Collect and analyze client financial information and various internal reports and dashboards to assess and monitor dealer performance. • Support the Risk and Recovery department with pre-default risk mitigation.

Requirements

• BA/BS or equivalent work experience required • 5+ years’ related experience in finance, sales, account management and/or collections required • Automotive and/or floorplan industry background preferred

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations. • Seven paid holidays throughout the calendar year. • Up to 160 hours of paid wellness annually for their own wellness or that of family members. • Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave. • Health care insurance (medical, dental, vision). • Retirement planning (401(k)). • Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).