Client Trainer II - Fixed Ops

4 days ago

Apply Now

Receive Emails with Similar Jobs

Cox Enterprises

WebsiteLinkedInAll Job Openings

10,000+

💰 Seed Round on 2014-12

Description

• The Client Trainer II (Parts/Service) is responsible for delivering high-impact, educational and consulting content both onsite and through virtual training sessions to Cox Automotive dealer clients. • Promote and deliver both on-site and virtual instruction and operation of products, within domain. • Keep up to date on current automotive trends and best practices to ensure educational content and consulting is relevant to provide maximum value to dealer clients. • Troubleshoot questions and issues of domain products to meet each individual customer’s needs. • Effectively customize training curriculum and consulting to dealer needs and present products in a clear, concise manner.

Requirements

• Minimum Automotive/Dealership experience required. • Experience with Fixed Ops (Parts/Service) required. • BS/BA with 2 years’ related work experience, OR MS and up to 2 years’ related work experience, OR 6 years’ related work experience with no degree. • Outstanding verbal, written and presentation skills with the ability to effectively articulate and communicate in a way that retains trainee engagement. • Comfortable with extensive weekly and overnight travel. • Exceptional listening skills, problem-solving ability, and patience with customers of all skill levels. • Demonstrated ability to work in a team-oriented, collaborative environment. • Strong working knowledge of Microsoft Office applications required.

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations. • Seven paid holidays throughout the calendar year. • Up to 160 hours of paid wellness annually for their own wellness or that of family members. • Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave. • Health care insurance (medical, dental, vision). • Retirement planning (401(k)). • Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).