Operations Specialist - Luxury Sales

3 days ago

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Veta Virtual

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Veta Virtual is a company specializing in virtual receptionist and virtual assistant services. They provide a range of services including phone answering, inbound and outbound call management, appointment scheduling, and call overflow handling. Their services are designed to convert callers into clients by delivering personalized experiences through dedicated live receptionists. Veta Virtual works across various industries, including legal, accounting, and medical, helping businesses maintain a professional image, improve customer service, and free up internal resources. The company emphasizes human interaction with 100% real human receptionists who integrate seamlessly with existing phone providers, offering a cost-effective solution compared to hiring full-time staff.

11 - 50 employees

🤝 B2B

☁️ SaaS

⚡ Productivity

📋 Description

• Join Veta Virtual as an Operations Specialist – Luxury Sales! • Work remotely to support ultra-high-net-worth (UHNW) clients and businesses in the luxury sector, ensuring world-class experiences and seamless operations. • Client Relationship Management: Build and nurture relationships with UHNW clients, ensuring their needs are met with professionalism, discretion, and care. • Sales Excellence: Manage high average order value (AOV) and lifetime value (LTV) clients, leveraging your proven sales expertise to maximize client satisfaction and revenue. • Technology Integration: Use tools like HubSpot and Podium to manage client interactions, ensure data accuracy, and execute timely follow-ups. • Unified Assistant Identity Representation: Represent the unified assistant identity, “Quinn,” in all client communications, providing a consistent, seamless service experience. • Internal Collaboration: Coordinate with team members via Slack and G Suite to deliver efficient and consistent service. • Process Optimization: Support onboarding tools like Zendesk and other technologies to enhance operational workflows.

🎯 Requirements

• 2+ years of relevant experience (sales expertise is a must - experience in the luxury sector is a big plus). • Familiarity with the pace, expectations, and skills of serving ultra-high-net-worth (UHNW) clients. • Experience with tools like HubSpot, Podium, Slack, and G Suite, with a willingness to learn new systems. • The ability to communicate effectively and build trust with discerning clients. • Strong organizational skills, with a detail-oriented mindset to manage high-priority tasks with precision. • Resourcefulness and efficiency in identifying and resolving issues promptly.

🏖️ Benefits

• Competitive Salary: $1,300–$1,400 USD per month, depending on experience. • Flexible Work Environment: Fully remote role with an 8-hour shift (Monday–Friday, based on US Mountain Time). • Paid Time Off: 3 weeks of PTO plus US holidays to support work-life balance per year. • Supportive Culture: Be part of a mission-driven team dedicated to excellence and collaboration. • Exciting Opportunities: Work with a prestigious client base in the luxury industry.