Customer Happiness Ambassador
October 17
Description
• Engage with customers through emails, chats, social media, and calls. • Keep up-to-date with products and promotions to provide support. • Address customer concerns regarding orders and product assembly. • Proactively follow up with customers post-interaction. • Creatively solve issues that arise after sales • Work with the operations team to fulfill special orders. • Identify and implement process improvements for efficiency. • Adapt quickly to evolving job requirements.
Requirements
• One year of experience • Comfortable with innovative technologies, including AI tools like ChatGPT • Bilingual proficiency in English and French is essential • Availabilities from 8AM to 12AM EST, 7 days a week (40h week)
Benefits
• 40-hour work week with 3 weeks of vacation • Comprehensive group benefits after 3 months • Flexible Work Options: Hybrid or fully remote
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