Solutions Engineering Manager

November 27

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Logo of Cribl

Cribl

501 - 1000 employees

Founded 2017

☁️ SaaS

Description

• The Solutions Engineering Manager is responsible for hiring, mentoring, and assessing Solutions Engineers as it relates to their pre-sales and account management responsibilities. • As the Solutions Engineering Manager, you will oversee a team of Solutions Engineers and your goal will be to attract, develop, and retain top talent. • Lead the Solutions Engineering team, reinforcing sales methodology and best practices, as well as ensuring proper use of our CRM system • Provide ongoing mentorship to SEs to teach technical and non-technical pre-sales techniques for securing new clients, managing customers, as well as account expansion across multiple solutions • Continually assess and develop technical capabilities of each team member to ensure each SE reaches and maintains required technical knowledge to effectively perform their pre-sales duties • Provide periodic performance reviews, assess skill sets, handle personal issues, and provide personal/professional development opportunities • Support Sales Reps + SE teams with their sales campaigns and customer management activities in order to ensure a high rate of success and achieve revenue targets, by assessing customer information, identify and address problem areas, formulate relevant solutions, and present solutions effectively • Deliver sales presentations, present technical information about Cribl’s products and services, conduct product demonstrations and execute Proof of Value events

Requirements

• Proven ability to communicate effectively in presentations in person, via telephone, and through remote conferencing with executive level customers, direct reports, and the Cribl Leadership Team • Background of successfully selling land and expand deals to Strategic Accounts • Ability to teach ways to identify new and existing opportunities through consultative selling methodologies • A history of successfully leading a technical pre-sales team that drives target attainment • Must be able to lead a team and meet monthly, quarterly, and annual quota requirements • Bachelor’s Degree or equivalent AND 3-5 years of experience in a customer facing role OR equivalent combination or education and experience • Ability to travel up to 30% • You live in the UK, Netherlands, Germany, France, or Dubai

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