3D technology β’ Aesthetic surgery simulation β’ Augmented Reality β’ 3D simulation β’ Computer Vision
51 - 200
2 days ago
π Anywhere in Latin America β Remote
β° Full Time
π‘ Mid-level
π Senior
π Customer Success
3D technology β’ Aesthetic surgery simulation β’ Augmented Reality β’ 3D simulation β’ Computer Vision
51 - 200
β’ We are looking for a Customer Success Manager for LATAM BASED IN LATIN AMERICA. β’ Work fully remotely, to help implement, educate and train our new and existing clients on all aspects of our SaaS platform. β’ Provide mentorship and guidance with demonstrable knowledge of the Crisalix platform solutions. β’ Develop a trusted advisor relationship with clients throughout the customer journey. β’ Encourage refresher training and training on new functionalities. β’ Be willing to learn and have a deep understanding of the software. β’ Work closely with the company C-Suite to ensure CS company processes are followed. β’ Identify client concerns or possible additional commercial opportunities.
β’ Have 5+ years of experience Tech support or/and Sales within a B2B SaaS or SW company. β’ Are tech savvy with a strong desire to build and support relationships and expand product use within a customer environment. β’ Fluent/Native in Spoken and written Spanish, Plus have a good level of English (B1+). β’ Possess excellent judgement with consultative, problem solving, and escalation resolution skills. β’ Be very customer support focused and have the ability and understanding on how to convey knowledge to clients with differing levels of existing technical knowledge. β’ Superior written and verbal communication skills; able to communicate clearly and in a compelling manner to audiences of various levels. β’ Strongly sales-oriented, hands-on personality with Customer Service orientation. β’ An organised and enthusiastic attitude, with a keen eye for accuracy and detail. β’ Experience working in B2B and luxury/niche B2C companies/the aesthetic industry and or medical field would be a plus. β’ A Tech support or/and Sales background. β’ Have empathy and patience with a strong desire to give the best possible in terms of training and support. β’ Be resilient, enjoy ambiguity, and thrive in a fast-paced agile environment. β’ Be a brand ambassador and deliver a superior client experience. β’ Have the ability to follow the process and maintain the highest levels of confidentiality.
Apply Now2 days ago
51 - 200
Manage customer relationships for Singular's advanced clients to drive data solutions.
March 19
11 - 50
π Anywhere in Latin America β Remote
π° $8M Venture Round on 2021-02
β° Full Time
π‘ Mid-level
π Senior
π Customer Success