Crisis Counselor Supervisor - Bilingual, English/Spanish

6 days ago

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Logo of Crisis Text Line

Crisis Text Line

201 - 500

πŸ’° $23.8M Series B on 2016-06

Description

β€’ Supervisors provide real-time guidance to remote volunteer Crisis Counselors. β€’ Handle high-risk situations, including active rescues and mandatory reports. β€’ Offer support in both English and Spanish based on business needs.

Requirements

β€’ 3+ years of crisis intervention work experience beyond volunteerism. β€’ Bilingual in English and Spanish (written & verbal). β€’ Ability to work flexible shifts up to 26 hours per week, including weekends, nights, and holidays.

Benefits

β€’ 20 paid holidays including federal holidays, election day, and holiday break. β€’ Flexible paid time off, including vacation, personal, and sick days. β€’ Medical, dental, and vision benefits for staff and family. β€’ 403B retirement plan with 3% contribution by employer. β€’ 12 weeks paid parental leave after 6 months of employment. β€’ Student loan repayment after 2 years of full time service. β€’ Family support through a virtual childcare platform. β€’ Monthly stipends for mental health, internet service, and professional development. β€’ Home office setup stipend in the first year.

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