Staff Site Reliability Engineer

July 19

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Crisis Text Line

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Nonprofit. Free, 24/7, confidential mental health support in English and Spanish. Text SHARE or APOYO to 741741🇺🇲

201 - 500

💰 $23.8M Series B on 2016-06

Description

• As a Staff Site Reliability Engineer, you will ensure the reliability, scalability, and security of our platform. • Help architect, build, scale, and maintain the tooling that supports our engineering teams.

Requirements

• Bachelor's degree in Computer Science, Engineering, or related field (Master's degree preferred). • Proven experience as a Staff SRE or in a similar SRE role, with a strong focus on infrastructure and DevOps. • Proficiency in cloud platforms (e.g., AWS, GCP, Azure) and infrastructure as code (e.g., Terraform, CloudFormation). • Strong scripting and automation skills (e.g., Python, Bash, Ansible) and in-depth knowledge of containerization and orchestration (e.g., Docker, Kubernetes). • Proven experience in implementing CI/CD pipelines and tools (e.g., Jenkins, GitLab CI, GIthub Actions) and observability tools (e.g., Datadog, Prometheus, Grafana, ELK stack). • A commitment to ethical practices, data privacy, and security.

Benefits

• 20 paid holidays including: • Federal holidays like Juneteenth and Labor Day • Election day • Holiday break from Dec 24 through January 1 • 2 renewal days • 2 floating holidays • Flexible paid time off, including: • 15 vacation days • 3 personal days • 7 sick days • Medical, dental, and vision benefits for the staff member and family at no cost to the employee • 403B retirement plan (the nonprofit equivalent of a 401K): 3% contribution by Crisis Text Line to support building financial wellness, regardless of personal contribution • 12 weeks paid parental leave (after 6 months of employment) • Student loan repayment (after 2 years of continuous full time service) • Family support through a virtual childcare platform • Stipends/Allowances • Mental health (Monthly) • Internet Service (Monthly) • Professional Development (Annual) • Wellness (Annual) • Home office setup (One time/First year)