Intelligence Analyst - Falcon Recon

16 hours ago

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

+3 more states

🌵 Arizona – Remote 🏄 California – Remote 🎰 Nevada – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $80k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

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CrowdStrike

WebsiteLinkedInAll Job Openings

Next-Generation Endpoint Protection • Endpoint Detection and Response • Next Generation Anti-Virus • Managed Threat Hunting • Incident Response

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Description

• Join CrowdStrike's Intelligence Team as a Falcon Intel Recon Analyst • Support cyber threat customers for maximum satisfaction • Manage customer requests and provide internal debrief support • Escalate client issues and drive process improvement initiatives • Drive high levels of customer satisfaction and maintain ownership of customer relationships

Requirements

• 3-5 Years experience in cyber threat intelligence, all-source threat intelligence analysis, or intelligence collections and be fully versed in the intelligence lifecycle • Excellent written, verbal communication skills in English. • Working knowledge of cyber threat intelligence terminology, key concepts, dark & deep web ecosystems to include actors, forums, and leak sites • Adaptable and willing to learn new technologies • Customer service attitude and willingness to help and problem-solve with customers • High degree of emotional intelligence and professional presence, as the role requires presenting potentially concerning findings to customers • Ability to operate independently and with little direction. • Demonstrated ability to document technical process and convey business terms in clear language. • Ability to present and explain technology to people with less technical knowledge • Attention to detail, but with an ability to understand the big picture view and understand when projects or efforts have conflicting objectives • Must be able to successfully manage time and deliverables for rapid service engagement customers • Must be able to thrive in a fast paced, high stress environment and able to create customer solutions with limited resources • Knowledge of data communication concepts and technologies, specifically email, networking, and enterprise security • Understanding of contemporary scripting languages such as python, and familiarity with application programming interfaces (API) as a delivery method for indicators and intelligence. • Experience with typosquatting, including: understanding domain names used for impersonation or phishing attacks

Benefits

• Remote-friendly and flexible work culture • Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections • Vibrant office culture with world-class amenities • Great Place to Work Certified™ across the globe