ServiceNow Developer

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Next-Generation Endpoint Protection • Endpoint Detection and Response • Next Generation Anti-Virus • Managed Threat Hunting • Incident Response

5001 - 10000

Description

• Develop, test, and document working custom development, integrations, and data migrations for ServiceNow features, applications and projects • Translate business requirements into well-architected solutions that best leverage the ServiceNow platform • Manage CMDB health, integrations, Discovery, and Service Mapping • Design and develop a workflow framework that can be applied to many workflows and continuously seek new opportunities to improve our current manual processes • Participate in code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used • Execute test plans to ensure quality solutions are delivered • Communicate with team members and stakeholders to ensure effective collaboration throughout all phases of development, testing and deployment • Provide detailed estimates and work breakdown structure for assigned tasks • Handle Incidents per published SLAs, ensuring system stability by maintaining required maintenance tasks, and address any system issues impacting SLAs or platform health • Maintain a flexible and proactive work environment

Requirements

• Bachelor’s degree in computer science or equivalent experience, typically 5+ years of IT Service Management / ServiceNow experience • At least three years of software development and two years of ServiceNow application development • Good understanding of the ServiceNow Common Service Data Model (CSDM) • Solid experience working with CMDB in ServiceNow. • ServiceNow Certified Systems Administration (CSA) certification • ServiceNow Certified Application Developer certification • Self-motivated and creative • Understanding of how to build reusable, lightweight code in JavaScript, including writing comprehensive tests to ensure code coverage • Working knowledge of at least 2 years experience writing JavaScript code • At least 2 years of experience implementing a specific ServiceNow module such as CMDB, HR, Service Portal, ITSM etc. • Experience developing REST/SOAP API • Experience with ServiceNow version control and update sets • Experience with ServiceNow upgrades and skipped update remediation • Strong problem solving abilities and communication skills • Experience with SDLC methodologies like Agile, Kanban, Scrum, Scaled Agile • Security minded and strong working knowledge of vulnerabilities

Benefits

• Remote-first culture • Market leader in compensation and equity awards • Competitive vacation and flexible working arrangements • Comprehensive and inclusive health benefits • Physical and mental wellness programs • Paid parental leave, including adoption • A variety of professional development and mentorship opportunities • Offices with stocked kitchens when you need to fuel innovation and collaboration