Senior Business Analyst

2 days ago

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Description

• This role is responsible for supporting project implementations by providing deep expertise in Optivision MES for the pulp and paper industry. • The candidate will help customers integrate Optivision into their operations while minimizing disruptions, ensuring projects are delivered on time and within scope. • Develop and maintain expert knowledge of all customer-facing features and modules of the Optivision MES. • Serve as the primary resource for customers and internal teams regarding Optivision functionalities. • Work with key project stakeholders to understand and communicate the business vision, and plot the scope of the project. • Assist in transforming high-level goals into realistic functional implementations of the Optivision application within the pulp and paper industry. • Actively participate in customer projects by providing Optivision expertise and support during implementations. • Provide training and resolve issues related to the integration of Optivision with existing systems and processes. • Collaborate with customers to gather detailed requirements and identify how Optivision can meet their needs. • Translate customer needs into actionable plans for implementation and identify any gaps within Optivision’s capabilities. • Define what the project or process should achieve (functional requirements) and how it should operate (non-functional requirements), ensuring alignment with Optivision’s capabilities. • Lead UAT processes for Optivision, ensuring that features function as designed and meet user expectations. • Work closely with the implementation team to ensure they have the necessary details to execute tasks related to Optivision. • Create and deliver presentations on Optivision features, designs, and business requirements to internal teams and customers. • Lead project teams and mentor junior analysts, particularly in the context of Optivision implementations.

Requirements

• Experience with the Optivision Manufacturing Execution Systems (MES) in the pulp and paper industry • Bachelor’s degree in business, technology, or related field, or equivalent work experience. • A minimum of 5 years of experience in business analysis or a related field. • Demonstrated ability to manage systems-related projects. • Prior experience providing support or consultation for MES or similar systems. • Experience working directly with project and customer service teams.

Benefits

• Full time employees will also be eligible for enrollment in a wide range of choices of benefits • including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match). • Time off (US Only): The Company provides a minimum of 10 days of vacation for new employees , sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.