Client Advocate
6 hours ago
🇺🇸 United States – Remote
💵 $43.9k - $85.1k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🗣️ Customer Advocate
Description
• Supports service & administration of Meritain products for client satisfaction and growth • Builds relationships with clients, brokers, and partners • Monitors activity and reporting for the assigned book of business • Proactive and reactive support of client issues • Conducts client portal training
Requirements
• Health Insurance experience • Ability to meet deadlines • Decision making skills • Conflict resolution, Flexibility, Time management and active listening skills • Knowledge and experience with administrative operations • Professional written & verbal communication skills • 2+ years customer service experience • Experience in Outlook, Word, Excel, PowerPoint, and Teams
Benefits
• Full range of medical, dental, and vision benefits • 401(k) retirement savings plan • Employee Stock Purchase Plan • Fully-paid term life insurance • Short-term and long-term disability benefits • Well-being programs • Education assistance • Free development courses • CVS store discount • Paid Time Off (PTO) • Paid holidays throughout the year
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