Customer Service Representative

3 days ago

🇺🇸 United States – Remote

🎰 Nevada – Remote

Although this job is listed in Nevada, this company may be open to hiring remote in other states.

💵 $17 - $31 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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CVS Health

WebsiteLinkedInAll Job Openings

Retail • Pharmacy Benefits Management • Health Insurance • Health Care • Pharmacy

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Description

• Dental Customer Service Representative faces customer service inquiries and problems. • Engages, consults and educates members. • Answers and resolves issues based on calls. • Documents and tracks member contacts. • Guides members through benefits and procedures. • Anticipates customer needs and provides information. • Advocates for members resolving billing conflicts.

Requirements

• Customer Service experiences in a transaction-based environment preferred. • Demonstrating ability to be empathetic and compassionate. • Experience in a production environment.

Benefits

• Medical, dental, and vision benefits. • 401(k) retirement savings plan. • Employee Stock Purchase Plan. • Fully-paid term life insurance. • Short-term and long-term disability benefits. • Well-being programs. • Education assistance. • Development courses. • CVS store discount. • Paid Time Off (PTO) or vacation pay. • Paid holidays throughout the year.