Customer Service Representative

2 days ago

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CVS Health

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Retail • Pharmacy Benefits Management • Health Insurance • Health Care • Pharmacy

10,000+

Description

• Permanent work from home for candidates in CA & NV. • Training for 10 weeks with specific hours. • Answer inquiries from Medicare Advantage members. • Ability to navigate multiple systems and resolve complex issues. • Engage in ongoing training and self-development.

Requirements

• 1-2 years of customer service experience. • 1-2 years of health insurance experience. • Compassionate dealing with Medicare beneficiaries. • Effective verbal and written communication skills. • Adaptability to a changing environment. • Preferred experience with senior population and medical terminology.

Benefits

• Full range of medical, dental, and vision benefits. • 401(k) retirement savings plan. • Employee Stock Purchase Plan available. • Fully-paid term life insurance plan. • Short-term and long-term disability benefits. • Numerous well-being programs. • Education assistance and free development courses. • CVS store discount and partner discount programs. • Paid Time Off (PTO) and paid holidays.