EAP Clinical Counselor - Overnight Shift

4 days ago

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CVS Health

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Retail • Pharmacy Benefits Management • Health Insurance • Health Care • Pharmacy

10,000+

Description

• Fully remote position • Responsible for telephone-based assessment, triage, consultation, counseling, and informational services • Develop immediate action/safety plans based on level of urgency • Collaborate with professional teams for clinical outcomes and continuity of care • Maintain accurate and complete documentation that meets risk management and regulatory requirements

Requirements

• 1+ years of crisis intervention skills • Valid unrestricted independent professional behavioral health clinical license • 1+ years of EAP, Behavioral Health, or Social Services experience preferred • Experience with diverse populations preferred • Familiarity with brief therapy models and Motivational Interviewing preferred • Call Center work experience preferred • Ability to establish and maintain rapport quickly • Experience in facilitating patient/client positive behavior change preferred • Strong computer and literacy skills

Benefits

• Full range of medical, dental, and vision benefits • 401(k) retirement savings plan • Employee Stock Purchase Plan • Fully-paid term life insurance plan • Short-term and long-term disability benefits • Well-being programs • Education assistance and development courses • CVS store discount • Paid Time Off (PTO) and paid holidays