Lead Director - Operations
October 26
Description
• Lead transformation of care delivered to members. • Strengthen collaboration between clinical services and provider networks. • Drive continuous improvements in quality and patient experience. • Manage a small team and build relationships with clinical leaders. • Analyze provider performance and operational capabilities. • Develop and execute a strategic roadmap. • Implement best practices for quality outcomes. • Engage with leaders to optimize performance results. • Support provider presentations and ensure accurate communication of value proposition. • Identify opportunities for improvement and participate in solution development.
Requirements
• 10+ years of strong background in health care analysis methods and tools, clinical performance improvement, clinical operations in a care delivery setting, population health and care management. • 5+ years of strong Medicare and clinical program experience including clinical program delivery and performance improvement techniques on the provider side. • 3+ years of leadership and coaching skills demonstrated, preference for prior management experience. • Experience in standard performance improvement techniques, such as DMAIC, Lean, Six Sigma or other. • Demonstrated expertise interpreting population data, risk stratification. • Experience working with clinical and claims data.
Benefits
• Full range of medical, dental, and vision benefits. • 401(k) retirement savings plan. • Employee Stock Purchase Plan. • Fully-paid term life insurance plan. • Short-term and long-term disability benefits. • Well-being programs. • Education assistance. • Free development courses. • CVS store discount. • Discount programs with participating partners. • Paid Time Off (PTO) or vacation pay. • Paid holidays throughout the calendar year.
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