Customer Success Manager - intelligente Ladestationen E-Mobilität

February 7

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Logo of DaheimLaden.de - New Inergy GmbH

DaheimLaden.de - New Inergy GmbH

DaheimLaden. de - New Inergy GmbH is a German company specializing in the production and sale of wallboxes for electric vehicles. They offer a range of products including 11kW and 22kW wallboxes, suitable for both residential and commercial use. Their wallboxes are compatible with all electric cars and plug-in hybrids and come with features like PV surplus charging, app control, dynamic load management, and an integrated RFID card reader for secure access. The company provides a comprehensive support service and has a network of electricians for installation support across Germany. Based in Schwetzingen, DaheimLaden is known for its high-quality products and customer service in the field of electric vehicle charging solutions.

Elektromobilität • Laden Elektroauto • Wallbox • OCPP • Lastmanagement

11 - 50 employees

Founded 2020

🚗 Transport

📋 Description

• Du bist erster Ansprechpartner für unsere Kunden und bearbeitest ihre Anfragen per Telefon, E-Mail oder Chat. • Du analysierst Kundenprobleme, packst gern mit an und findest Lösungen und setzt diese um. • Du gehst professionell mit Beschwerden um und sorgst für eine kundenorientierte Lösung. • Du hältst alle Kundeninteraktionen sorgfältig in unserem System fest.

🎯 Requirements

• Du verfügst über eine abgeschlossene Ausbildung oder ein Studium und hast das Interesse, den Wandel hin zu einer emissionsfreien Mobilität mitzugestalten. • Du besitzt ein gutes IT Verständnis und interessierst dich für Elektrofahrzeuge. • Du bist freundlich, geduldig und kannst dich klar ausdrücken. • Du liebst es, Menschen zu helfen und ihre Anliegen ernst zu nehmen. • Du behältst den Überblick, auch wenn es mal hektisch wird. • Du beherrschst Deutsch und Englisch in Wort und Schrift. • Du besitzt einen Führerschein der Klasse B.

🏖️ Benefits

• Attraktives Vergütungspaket: Dich erwartet ein attraktives Gehaltspaket mit einer überdurchschnittlichen Entlohnung. • Firmenfahrzeug: Du erhältst ein E-Auto, das du auch privat nutzen kannst. • Vertrauensarbeitszeit: Wir setzen auf Vertrauen und bieten dir 30 Tage bezahlten Urlaub. • Moderne Ausstattung: Du arbeitest an einem modernen Arbeitsplatz mit Macbook und Smartphone. • Teamgeist: Bei uns arbeitest du in einem internationalen, motivierten Team, das sich gegenseitig unterstützt. • Office-Annehmlichkeiten: Kostenfreie Getränke und Snacks stehen dir im Büro zur Verfügung. • Firmen- und Teamevents: Mehrmals im Jahr organisieren wir Events für unser Team. • Aktives Coaching & Mentoring: Wir unterstützen deine persönliche und berufliche Weiterentwicklung.

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