Franchise Business Consultant

22 hours ago

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Dairy Queen

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Quick Service Restaurant

201 - 500

💰 Private Equity Round on 2013-09

Description

• We have an exciting opportunity for a Franchise Business Consultant to be home based in or around Ann Arbor, Michigan. • The Franchise Business Consultant supports a district of franchised owned restaurants and provides guidance and coaching to franchisees and operations team to achieve short and long-term company and operational goals. • Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems while maintaining or exceeding customer expectations. • Ensure compliance with IDQ policies and system standards. • Gain and maintain support of DMA chairs and other key franchisee leadership in achieving operational goals. • Engage functional experts when needed. • Provide support to other functions when needed.

Requirements

• Bachelor’s degree in business, restaurant management or a related field or equivalent restaurant operations experience. • 4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management (or an equivalent combination of education and experience). • Thorough knowledge and familiarity with the Restaurant Industry (QSR preferred) • Thorough knowledge of restaurant operations. • Proficient knowledge of marketing, finance, training, human resource, and development. • Well organized with a high attention to detail and accuracy. • Creative thinker who can quickly develop innovative ideas across a wide variety of business units. • Strong communication skills, with the ability to clearly articulate concepts and programs to a variety of audiences. • Excellent written and verbal communication skills. • Ability to provide excellent customer service to both internal and external clients. • Strong ability to multi-task and prioritize multiple projects and requests simultaneously. • Relationship building skills with the ability to create mutually beneficial relationships with both internal and external clients. • Ability to work quickly in a fast-paced environment with frequent interruptions.

Benefits

• medical • dental • 401K match • paid time off (including volunteer time as well as parental leave) • and so much more!