Account Manager - Northern Ontario

July 25

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Daniels Health

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Making healthcare safer through clinical waste solutions that prioritize sustainability, safety and infection control

Reusable Sharps Containers • Healthcare Education • Clinical Safety Devices • Healthcare Waste Expertise • Infection Control Solutions

501 - 1000

Description

• Grow business within existing accounts • Develop new business opportunities within the territory • Support the development and execution of customer account strategies that align with defined key business metrics, including client retention, revenue growth, cost savings and profitability • Become a trusted advisor within your portfolio of customers by deeply understanding their business and aligning their needs to our solutions • Develop a blueprint for key accounts that includes contract terms and expiration, services and products we provide, buying group, etc. • Project Management and problem solving to drive outcomes inter-departmentally for the customer • Ongoing in-service education with clinical staff on our products and services related to safety, sustainability, efficiency, compliance and education • Be able to provide product expertise across our full service offering • Serve as a customer advocate internally while effectively collaborating with internal, cross-functional teams including operations, sales, logistics and finance • Ability to support new product installations or new program implementations at a customer site • Support strategic customer meetings to communicate best practices, business results and successes • Support the facilitation of quarterly business reviews, and conduct pre-work audits, data assessment and stakeholder feedback collation to be able to provide strategic recommendations and process improvements.

Requirements

• 4+ years of outside sales experience • Large account management experience • Strong closing skills • Strong relationship building skills • Excellent time management skills • Hospital services or related service industry experience highly desirable • Excellent verbal and written communication skills • Strong presentation skills with value based selling confidence • Computer-based skills; Salesforce.com, Microsoft Office, etc.