Customer Service Agent

2 days ago

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DATAMARK, Inc.

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Contact Center • Call Center • Data Capture • Data Entry • Imaging & Scanning Documents

1001 - 5000

Description

• DATAMARK, Inc. seeks a Bilingual Interpreter to aid communication between clients and customers. • Determining the language needs of the caller • Entering appropriate customer information as needed • Accessing appropriate databases • Quickly transferring calls to the appropriate staff member • Providing additional assistance when needed

Requirements

• Excellent customer service, communication and interpersonal skills • Ability to enter and access information using a computer terminal while responding to customer needs • Excellent keyboarding skills • Professionalism, accuracy and speed are essential • Excellent command of the English Language – no other language skills are required

Benefits

• Private Health Insurance • Paid Time Off • Work From Home • Performance Bonus