Customer Success Manager - Life Sciences
December 6
🇺🇸 United States – Remote
💵 $130k - $180k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
Description
• Datavant is a data platform company for healthcare enabling secure data movement and connection. • Join a collaborative, remote-first team driving transformative healthcare change. • Own Customer Success outcomes and support Pharma customers. • Be at the core of the healthcare data ecosystem.
Requirements
• Minimum 5 years experience in strategic, healthcare customer-facing role • Strong focus on learning and understanding the goals and strategies of our customers • Ability to manage and influence through persuasion, negotiation, and consensus building • Entrepreneurial, self-sufficient, and self-driven approach • Comfortable making decisions under uncertainty • Thorough with attention to detail and a bias towards action • Strong empathy for customers and passion to achieve revenue expansion & growth • Analytical and process-oriented mindset • Strong understanding of value drivers in recurring revenue business models • Robust project management and client management skills • Enthusiastic and creative with the ability to inspire others • Excellent communication and presentation skills – and a commitment to maintain good internal and external relationships • Passionate about building a business that transforms the healthcare industry • Experience with sales and post-sales (ideal, but not required)
Benefits
• Equal Employment Opportunity employer • Diverse team of Datavanters
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