October 13
• Conduct technical-based customer assistance through voice, chat, and email in a timely manner • Provide an exceptional customer experience • Document each interaction in a dedicated CRM system • Act as a key participant within the internal team and wider by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department.
• Ability to effectively and correctly communicate verbally and in written format in German (C1 level and higher) and English (B2 and higher) • Residing in Croatia and being able to take on a job legally without the company's support • Experience in Customer Support, and technical support, especially with a help desk or other IT functions • Ability to go through a background check • Strong abilities to work independently and as a remote team player • Problem-solving and critical thinking skills • Adaptable and flexible, demonstrating abilities to work with process and information changes • Strong working knowledge of external systems and PC-based internet and software applications (e.g. internet, Microsoft Office)
• Excellent remuneration package based on experience, skills and performance • Indefinite contract • Good work environment - the employer can show off great reviews from their employees • Guidance and tools to reach your full potential. • A dynamic and creative team with a positive and friendly atmosphere
Apply NowOctober 8
10,000+
Support users in navigating TaskUs banking products and ensuring smooth experiences.
🇭🇷 Croatia – Remote
💰 Private Equity Round on 2018-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
October 8
10,000+
Fintech Support Specialist supporting banking users at TaskUs.
🇭🇷 Croatia – Remote
💰 Private Equity Round on 2018-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
September 27
10,000+
Provide world-class customer service as a Customer Care Specialist at TaskUs.
🇭🇷 Croatia – Remote
💰 Private Equity Round on 2018-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
September 23
10,000+
Provide excellent customer service for TaskUs clients.
🇭🇷 Croatia – Remote
💰 Private Equity Round on 2018-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
September 16
10,000+
Provide world-class customer service for TaskUs clients.
🇭🇷 Croatia – Remote
💰 Private Equity Round on 2018-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support